All disputes can be solved outside of court through the Financial Services Sector Alternative Dispute Resolution Agency (LAPS).
LAPS was established in accordance with POJK No. 61/POJK.07/2020 concerning Alternative Dispute Resolution Institutions for the Financial Services Sector. LAPS was founded with the goal of providing impartial, fair, effective, and efficient dispute resolution services in the financial services sector that are easily accessible and trusted by customers of financial services companies.
MANDIRI CAPITAL INDONESIA
Menara Mandiri II, lantai 14.
Jl. Jend. Sudirman No. 54-55, Jakarta 12190